GENERAL CONDITIONS OF THE TOURIST SERVICES AGREEMENT
A) REQUESTS AND PAYMENTS: 1) The price and / or reservation of the services that make up the tour are subject to modifications without prior notice when there is an alteration in the services, changes in costs or the expected exchange rates, for Causes not attributable to the parties. 2) All amounts paid before final confirmation of services are collected as a reserve. The final confirmation of the respective services and prices will occur with the issuance of tickets and / or service orders and the corresponding billing. 3) Credit transactions must meet the requirements established for them. Failing this, the interested party must complete the payment of the balances in the terms and conditions established in the contract.
B) PRICES INCLUDE: accommodation in the hotels mentioned in the itineraries or others of equal or greater category, occupying single, double, triple, etc. According to the chosen rate, with private bathroom and taxes. Meal plan as indicated at each opportunity. Visits and excursions mentioned. Transfers to and from airports, terminals and hotels, when indicated. The estimated number of days of accommodation taking into account that the day of hotel accommodation is computed from fifteen hours and ends at twelve o'clock the next day, regardless of the time of arrival and departure and full or fractional use of it . The duration of the tour will be indicated in each case taking as the first day, the day of departure and as the last including the day of departure of the destination, regardless of the departure or arrival time on the first day or the last.
C) SERVICES OR RULES NOT INCLUDED: 1) Extras, beverages, laundry, gratuities, shipping fees, service taxes, VAT and other current and / or future taxes, or any service not expressly indicated in the order Of service issued by the travel agent. 2) Stays, meals and / or additional expenses or damages caused by cancellations, delays in the departures or arrivals of means of transport, or unforeseen reasons outside the company. 3) Food en route, except those that were expressly included in the programs. 4) Expenses and interest on credit operations.
D) LIMITATIONS ON THE RIGHT OF LIABILITY: The company reserves the right to make the tour leave at any point in the same every passenger whose conduct, manner of action, health or other serious reasons in the opinion of the company cause danger or cause Discomfort to the remaining passengers or can defeat the success of the tour or the normal development of the same.
E) DOCUMENTATION: For travel abroad it is necessary to comply with the legislation in force in each case. It is the inexcusable responsibility of the agency to inform sufficiently and sufficiently in advance of the requirements demanded by the migratory, customs and sanitary authorities of the destinations that includes the tour, being the exclusive responsibility of the passenger to have the personal documentation that the authorities mentioned above demand.
F) CANCELLATIONS: 1) In case of withdrawal of credit operations, the amounts paid as report, administrative expenses, seals and interest will not be refunded. 2) In the case of a withdrawal that affects services contracted firmly by the agency, the reimbursement of the same will be subject to the contractual conditions under which the respective companies render their services. In all cases of reimbursement, the agency may retain the price of expenses incurred plus the commission of ten percent of services contracted with third parties.
G) NON-REGULAR TRANSPORTATION OR CHARTER: stipulated in the previous point. Notwithstanding, in these cases only the proportion of the price corresponding to the terrestrial services (hotel, pension, excursions) determined by the organizer according to the modality with which the service providers operate will be reimbursed. For this clause to be valid, the quality of the transport must be determined in the first document delivered to the passenger.
H) ASSIGNMENT AND TRANSFER: the right conferred to the customer by the tourist services contract may be transferred or transferred to other persons up to 30 days before the date of departure, provided that the requirements of the carrier, hotelier Or service provider. In the assumptions that the passengers are of different ages (majors-minors), the price will be adjusted according to tariffs. In all cases of transfer or transfer, the company may receive the surcharge of 10% of the agreed amount.
I) RESPONSIBILITY: 1) The company expressly states that it acts as an intermediary in the reservation or contracting of the related and included services in the respective tour or reservation of services: hotels, restaurants, means of transport or other providers. Nevertheless, the responsibilities of the company, whether intervening as an organizer or intermediary of travel will be determined according to the provisions contained in the International Convention Relating to Travel Agreement approved by Law No. 19,918. 2) The company is not responsible for events occurring by accident or force majeure, climatic phenomena or events of nature that occur before or during the development of the tour that prevent, delay or in any way obstruct the total or partial execution Of the benefits committed by the company, in accordance with the provisions of the Civil Code.j) ALTERATIONS OR MODIFICATIONS: 1) The company reserves the right, for technical or operational reasons, to totally or partially alter the daily and / or Of services that compose the tour, before or during the execution of the same. 2) Unless expressly stated otherwise, the stipulated hotels may be exchanged for another of equal or greater category within the same city without charge for the passenger. With respect to these variations, the passenger will not be entitled to any compensation. 3) The company may cancel any tour when any of the circumstances set forth in article 24 of Decree No. 2182/72 is set up. 4) Once the trip has commenced, the suspension, modification or interruption of the services by the passenger for personal reasons of any kind, will not give rise to any claim, refund or return.k) ARBITRATION CLAUSE: Any question that arises On the occasion of the celebration, compliance, non-compliance, extension or termination of this agreement, may be submitted by the parties to the decision of the Arbitral Tribunal of the Argentine Association of Travel and Tourism Agencies and / or Arbitral Tribunals operating in their Regional In case of submission of such jurisdiction, the contractors are subject to and accept all conditions established by the Rules of the Arbitral Tribunal.l) APPLICATION RULES: This contract and, as the case may be, the provision of services, will be governed exclusively by These general conditions, by Law No. 18.829 and its regulations and by the Brussels Convention approved by Law 19.918. The present general conditions together with the other documentation that is delivered to the passengers will conform the Travel Agreement that establishes the mentioned Convention.